Mobile Privacy Policy

This Privacy Policy was last updated on July 9, 2013.

Our Policy:

This Privacy Policy sets forth MedeAnalytics, Inc.’s (“MedeAnalytics”, “we”, “us” and/or “our”) policy with respect to information including personally identifiable data (“Personal Data”) and other information that is collected from users (“you”, “your”) of our mobile application and related services (the “App”).


Exclusions; Protected Health Information:

This Privacy Policy does not apply to any Personal Data collected by MedeAnalytics other than Personal Data collected through the App. This Privacy Policy shall not apply to any unsolicited information you provide to MedeAnalytics through the App or through any other means
(e.g., any feedback or ideas for new products or modifications to existing products, and other unsolicited submissions). All such unsolicited information shall be deemed to be non-confidential and MedeAnalytics shall be free to reproduce, use, disclose, and distribute such unsolicited information to others without limitation or attribution.

In addition, this Privacy Policy does not apply to any information provided by or on behalf of the company or organization of which you are a registered user, including without limitation, any protected health information (“PHI”), as defined by the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”), uploaded to or otherwise made accessible from MedeAnalytics’ software products and services. Such PHI is solely collected, used and otherwise treated in accordance with the terms of the applicable agreement(s) (e.g., Business Associates Agreement or Master Services Agreement (including any relevant order schedule(s) or statement(s) of work)) between MedeAnalytics and the company or organization of which you are a registered user.


Information We Collect:

When you interact with us through the App, we may collect Personal Data and other information about you, as further described below:

   Personal Data That You Provide Through the App: We collect Personal Data from you when you voluntarily provide such information, such as when you contact us with inquiries, respond to one of our surveys, register for access to the App or use certain services or features within the App. Wherever MedeAnalytics collects Personal Data in the App we make an effort to provide a link to this Privacy Policy.

By voluntarily providing us with Personal Data, you are consenting to our use of it in accordance with this Privacy Policy. If you provide your Personal Data to the App, you acknowledge and agree that such Personal Data may be transferred from your current location to the offices and servers of MedeAnalytics and the authorized third parties referred to herein located in the United States.

   Other Information:

   Non-Identifiable Data: When you interact with MedeAnalytics through the App, we receive and store certain personally non-identifiable information. Such information itself, which is collected passively using various technologies, cannot presently be used to specifically identify you, but to the extent that such information is associated with Personal Data, we will treat it as Personal Data as described in this Privacy Policy. MedeAnalytics may store such information itself or such information may be included in databases owned and maintained by MedeAnalytics affiliates, agents or service providers. The App may use such information and pool it with other information to track, for example, the total number of users of our App. It is important to note that no Personal Data is available or used in this process.

   Aggregated Personal Data: In an ongoing effort to better understand and serve the users of the App, MedeAnalytics often conducts research on its customer demographics, interests and behavior based on the Personal Data and other information provided to us. This research may be compiled and analyzed on an aggregate basis, and MedeAnalytics may share this aggregate data with its affiliates, agents and business partners. This aggregate information does not identify you personally. MedeAnalytics may also disclose aggregated user statistics in order to describe our services to current and prospective business partners, and to other third parties for other lawful purposes.


Our Use of Your Personal Data and Other Information:

MedeAnalytics uses your Personal Data you provide in a manner that is consistent with this Privacy Policy. If you provide Personal Data for a certain reason, we may use your Personal Data in connection with the reason for which it was provided. For instance, if you contact us by email, we will use your Personal Data you provide to answer your question or resolve your problem. Also, if you provide Personal Data in order to obtain access to the App, we will use your Personal Data to provide you with access to such services and to monitor your use of such services. MedeAnalytics and its subsidiaries and affiliates (the “MedeAnalytics Related Companies”) may also use your Personal Data and other personally non-identifiable information collected through the App to help us improve the content and functionality of the App, to better understand our users and to improve the App. MedeAnalytics and its affiliates may use this information to contact you in the future get your feedback (e.g., about the App), and to tell you about any features of the App or any of MedeAnalytics’ related products and services we believe will be of interest to you. If we do so, each marketing communication we send you will contain instructions permitting you to "opt-out" of receiving future marketing communications. In addition, if at any time you wish not to receive any future marketing communications or you wish to have your name deleted from our mailing lists, please contact us as indicated below.

If MedeAnalytics intends on using any of your Personal Data in any manner that is not consistent with this Privacy Policy, you will be informed of such anticipated use prior to or at the time at which the Personal Data is collected.


Our Disclosure of Your Personal Data and Other Information:

MedeAnalytics is not in the business of selling your information. We consider this information to be a vital part of our relationship with you. There are, however, certain circumstances in which we may share your Personal Data with certain third parties without further notice to you, as set forth below:

   Business Transfers: As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, Personal Data may be part of the transferred assets.

   Related Companies: We may also share your Personal Data with our Related Companies for purposes consistent with this Privacy Policy.

   Agents, Consultants and Related Third Parties: MedeAnalytics, like many businesses, sometimes hires other companies to perform certain business-related functions. Examples of such functions include mailing information, maintaining databases and processing payments. When we employ another entity to perform a function of this nature, we only provide them with the information that they need to perform their specific function.

   Legal Requirements: MedeAnalytics may disclose your Personal Data if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend the rights or property of MedeAnalytics, (iii) act in urgent circumstances to protect the personal safety of users of the App or the public, or (iv) protect against legal liability.


Your Choices:

You may choose not to provide any Personal Data, although in such case, you may not be able to use the App.



MedeAnalytics takes reasonable steps to protect the Personal Data provided via the App from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. For example, the App is designed to automatically log you out after a certain period of inactivity. SSL (Secure Sockets Layer) encryption is also used when transmitting information between the App and MedeAnalytics’ servers. Further, MedeAnalytics complies with all applicable security requirements of HIPAA and the Health Information Technology for Economic and Clinical Health Act with respect to any information, protected by such laws (e.g., PHI), that is accessed through the App.

However, no Internet or email transmission is ever fully secure or error free. In particular, email sent to or from the App may not be secure. Therefore, you should take special care in deciding what information you send to us via email. Please keep this in mind when disclosing any Personal Data to MedeAnalytics via the Internet.


Other Terms and Conditions:

Your access to and use of the Services is subject to the Terms of Use located within the App.


Changes to MedeAnalytics’s Privacy Policy:

The App and our business may change from time to time. As a result, at
times it may be necessary for MedeAnalytics to make changes to this Privacy Policy. MedeAnalytics reserves the right to update or modify this Privacy Policy at any time and from time to time without prior notice. Please review this policy periodically, and especially before you provide any Personal Data. This Privacy Policy was last updated on the date indicated above. Your continued use of the App after any changes or revisions to this Privacy Policy shall indicate your agreement with the terms of such revised Privacy Policy.


Access to Information; Contacting MedeAnalytics:

To keep your Personal Data accurate, current, and complete, please contact us as specified below. We will take reasonable steps to update or correct Personal Data in our possession that you have previously submitted via the App. Please also feel free to contact us if you have any questions about MedeAnalytics’ Privacy Policy or the information practices of the App.

You may contact us by calling us at 877-505-6333.